Our Experience
- Over 25 years of experience!
- As a Systems and Network Administrator and Computer Support Specialist for small to large corporations, primary schools and law offices.
- Troubleshooting, installing, and configuring laptops, workstations and servers.
- Installation, troubleshooting, and training on various software applications like Microsoft Office.
- Training, building and maintaining relationships with customers and vendors.
Technical Proficiencies & Skills
- Platforms: Windows, Mac, VMware and HyperV, Microsoft 365 Cloud, Ethernet and wireless networks
- Protocols: VoIP, TCP/IP, DHCP, DNS, SMTP, FTP, HTTP, HTTPS
- Software: Google Suite, Microsoft Office 365 and Office Suite, Exchange, Outlook, OneDrive, Active Directory, various Backup and anti-virus software and web filtering.
- Hardware: Servers, Routers, Switches, Firewalls, Laptops/Desktops, Mobile Devices, Printers, Audiovisual (AV) Systems, Various Backup systems and various phone systems.
Certifications
- Microsoft Certified Systems Engineer MCSE
- Microsoft Certified Systems Administrator MCSA
- Microsoft Certified Technology Specialist MCTS
- Microsoft Certified Professional MCP
